Knowledge Base

Highlighted Topics

• Torch Project Management Mobile Interface Explained
• Pinning: Responsibility and Notifications in One System
• Three Tips
• User Permissions
• Setup Connection to Google Docs/Drive
• Reactivating a Suspended Account

Connecting Torch to other Apps

• Install a Torch Project Management Google Apps Script
• Sending Google Form Submissions to Torch
• Setup Connection to Google Docs/Drive
• Save data from WuFoo Forms into Torch Project Management
• More Integration >

Budgets, Bids and Invoices

• How Torch Budgets are Calculated
• Using an Existing Invoice as a Template
• Visualizing Torch Budget Data Any Way You Want
• Torch Project Management Functions in Google Spreadsheets with Google Apps Scripts

Organizing your Data

• Pinning: Responsibility and Notifications in One System
• Drag and Drop Events and Tasks from Message to Message
• Move All Events in a View
• Keeping all of the E-Mails in a Conversation as a Single Message (E-Mail Threading)
• Organize your Projects
• Default Categories and Events
• Torch + E-Mail >
• Torch + Google Apps >

Mobile Interface

• Torch Project Management Mobile Interface Explained
• The Mobile Interface is Behaving Strange, What to Do?
• Offline Mobile Access >

Import, Export and Advanced Topics

• Search Concepts in Heap CRM and Torch Project Management
• Import/Export Category Templates in Torch
• Subscribing to a Calendar from Heap or Torch
• Setting your “Path” Variable
• Security and Data: Your Data is Safe
• Reactivating a Suspended Account
• Find: Anything >
• TorchCL >

Developer Docs

• Torch XML API
• Torch POST/JSON WebHook
• Listing Uncompleted Public Events
• Sending Google Form Submissions to Torch

Heap CRM

• Heap POST/JSON WebHook
• Sending Google Form Submissions to Heap
• Install a Heap CRM Google Apps Script
• Save data from WuFoo Forms into Heap CRM
• Alfred Extensions
• Receive Customer Information from Shopify >
• Receive Subscription Information from MailChimp >
• LaunchBar Action Script >
• QuickSilver Action Script >

Torch Project Management

• Torch POST/JSON WebHook
• Sending Google Form Submissions to Torch
• Install a Torch Project Management Google Apps Script
• Save data from WuFoo Forms into Torch Project Management
• Alfred Extensions
• Receive Commits from Beanstalk >
• Receive Push Notifications from GitHub >
• LaunchBar Action Script >
• QuickSilver Action Script >

Terminal / Command Line

Did you know that HeapCL and TorchCL are just command line interfaces to the webhooks? This means that it no longer requires a developer to create custom integration.

If you are a developer, the code is available so you can use it as reference to create your own implementation:

HeapCL >
TorchCL >

Heap CRM

• Heap Simple API
• Heap JavaScript API
• Create Lead and Follow-up Events
• Save in Custom Values
• Retrieving Search Results

Torch Project Management

• Torch XML API
• Listing Uncompleted Public Events

Try the WebHooks first

Most tasks can be accomplished using the webhooks a whole lot faster than with the APIs. Make sure to look at the webhooks documentation first:

WebHooks >

Useful for Heap Users

• HeapCL >
• Heap Google Gadget >
• Heap Google Chrome Extension >
• Heap Chrome Web App >
• Heap Safari Extension >
• Heap Firefox Add-On >
• LaunchBar Action Script >
• QuickSilver Action Script >
• Alfred Extensions
• Heap Dashboard Widget >
• Convert your Apple Address Book or Microsoft Outlook vCards to CSV
• Heap TextExpander Snippets >
• GTD to CSV >

Useful for Torch Users

• TorchCL >
• Torch Google Gadget >
• Torch Chrome Web App >
• Torch Chrome Extensions >
• Torch Safari Extensions >
• Torch Firefox Add-Ons >
• LaunchBar Action Script >
• QuickSilver Action Script >
• Alfred Extensions
• Torch TextExpander Snippets >
• GTD to CSV >
• Convert CSVs to Ledger Format >
• Expense.txt >
• Time.txt >